Legal Document

Terms & Conditions

Please read these terms carefully before using our services.

Last Updated: May 06, 2026

Welcome to eetbooking.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Egypt Express Travel's relationship with you in relation to this website.

2. Nature of Service

  • eetbooking.com acts as an intermediary platform between customers and third-party service providers including hotels, airlines, and tour operators.
  • The Company does not own, manage, or control these providers. This protection ensures transparency regarding supplier issues.

3. Booking Status

Any booking made on the website is considered a "Booking Request" until:

Step 1
Availability is confirmed
Step 2
Payment is received (if required)
Step 3
Final confirmation is issued

A booking is NOT confirmed until you receive an official confirmation from Egypt Express Travel.

4. Pricing & Currency

  • All prices are displayed in Egyptian Pounds (EGP).
  • For international services: Prices may be affected by exchange rate fluctuations and the final confirmation price may vary before ticketing.
  • 5. Payment Terms

    Payment Methods

    • Online payment
    • Bank transfer
    • In-branch payment

    Our Rights

    • Cancel unpaid bookings
    • Set payment deadlines

    6. Cancellation, No-Show & Refunds

    Cancellation policies vary per supplier. Some bookings may be non-refundable or partially refundable.

    Refund Rules

    • Refunds are processed within 14–30 working days.
    • Bank charges and supplier penalties may apply.
    • Service fees charged by eetbooking.com are non-refundable under any circumstances.

    7. Modifications & Amendments

    Any modification is subject to supplier approval and additional charges. The Company does not guarantee modification availability.

    8. Customer Obligations

    Valid passport (min 6 months)
    Visa requirements
    Correct personal details
    Travel compliance with laws

    9. Limitation of Liability

    The Company shall not be liable for:

    • Supplier failure (hotel overbooking, airline delays).
    • Travel disruptions, loss, injury, or damages during travel.
    • Force majeure events beyond our reasonable control.

    10. Force Majeure

    Government restrictions Pandemics Natural disasters Political instability

    11. Website Use & Restrictions

    Users agree NOT to:

    • Use the website fraudulently.
    • Attempt hacking or unauthorized access.
    • Resell services without explicit permission.

    12. Fraud Prevention

    We reserve the right to:

    Cancel suspicious bookings
    Request identity verification
    Refuse service on fraud suspicion

    13. Intellectual Property

    All content including text, logos, and design elements on this website belongs exclusively to eetbooking.com.

    14. Governing Law

    These Terms are governed by and construed in accordance with the laws of Egypt.

    15. Dispute Resolution

    Egyptian Courts
    Arbitration

    16. Contact Information

    Have questions about these terms?

    Get in touch with us

    info@eetbooking.com
    +20 10 1234 5678